Privacy Policy
Effective Date: August 6, 2026
Alpenglow Tree Care LLC ("Alpenglow Tree Care," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit alpenglowtreecare.com, request an estimate, or contact us, how we use that information, and the choices you have. By using our website or submitting a form, you agree to the practices described below.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact details — your name, phone number, email address, and property city or address when you submit a contact or estimate form, or call or email us.
- Project information — the service you are interested in (such as tree removal, trimming, stump grinding, storm cleanup, or fire mitigation) and any details you include in your message.
- Communications — records of correspondence if you contact us by phone, text, email, or web form.
We also automatically collect limited technical information through cookies and similar technologies, such as your IP address, browser type, device information, pages viewed, and referring website. See our Cookie Policy for details.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide free estimates;
- Schedule, perform, and follow up on tree care services;
- Contact you by phone, text message, or email about your request, as authorized by you;
- Send service updates, appointment reminders, and invoices;
- Improve our website, services, and customer experience;
- Comply with legal obligations and enforce our agreements.
3. Text Messaging & Phone Consent
When you submit a form and check the consent box, you agree that Alpenglow Tree Care LLC may contact you by phone call and SMS text message at the number you provide regarding your project request. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You may opt out of text messages at any time by replying STOP, and you may ask to be removed from our call list by contacting us directly.
4. How We Share Information
We do not sell or rent your personal information. We may share it only:
- With service providers who help us operate our website, forms, and communications (for example, our form-processing and hosting providers), bound to protect your information;
- When required by law, subpoena, or to protect the rights, safety, or property of Alpenglow Tree Care LLC, our customers, or others;
- In connection with a business transfer, such as a merger or sale of assets.
5. Cookies & Analytics
Our website uses cookies and analytics tools to understand how visitors use the site so we can improve it. You can control cookies through your browser settings. For more detail, please review our Cookie Policy.
6. Data Retention
We retain personal information for as long as needed to provide our services, maintain business records, and comply with legal obligations. When information is no longer required, we take reasonable steps to delete or de-identify it.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
You may request to review, update, or delete the personal information we hold about you by contacting us using the details below. Depending on your state of residence, you may have additional rights under applicable privacy laws. To opt out of marketing communications, reply STOP to texts, unsubscribe from emails, or ask us to remove you from our contact list.
9. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.
10. Third-Party Links
Our website may contain links to third-party sites, such as our Google Business Profile or social media pages. We are not responsible for the privacy practices of those sites; please review their policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your information, contact us:
Alpenglow Tree Care LLC
650 Quartz Way
Broomfield, CO 80020
Phone: (303) 801-7513
Email: alpenglowtreecare@gmail.com
This Privacy Policy is provided as a general template. We recommend reviewing this document with a licensed Colorado attorney before publication.
Last Updated: August 2026